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How to prepare a useful website brief

A clear brief helps define the goals, structure and features of a website before design work begins.

September 28, 2026 · 6 min
How to prepare a useful website brief

A good website starts with a clear understanding of the business and the people it is built for. A brief does not need to be complicated. It is a starting point that gathers the important information and reduces uncertainty during the project.

The clearer the goals are from the beginning, the easier it is to choose the right structure, estimate the work and make design decisions.

What should a website brief include?

Start with the information that helps the team understand the project:

  • the main purpose of the website
  • the audience you want to reach
  • the services or products you promote
  • required pages and features
  • website examples you like
  • the desired timeline and available resources

What is the website's main goal?

A website can have several roles, but it helps to define one main goal. It may be generating enquiries, presenting services, selling online or providing information about a company.

The goal influences page structure, messaging and the action you want visitors to take. For a presentation website, for example, the path to a service and contact should be easy to follow.

Who are the visitors?

Describe who will use the website, what problem they have and what information they are looking for. If visitors are busy business owners, content should quickly communicate benefits and outcomes. If the decision is more complex, the website may need explanations, examples and FAQs.

Which pages and features are needed?

Separate essential pages from features that can be added later. A realistic list supports accurate estimates and prevents uncontrolled project growth.

  • Home and service pages
  • About and Contact
  • blog or resources
  • contact form
  • WhatsApp integration
  • multiple languages
  • payments, filters or user accounts, when required

How do you choose examples and visual direction?

Examples are useful when you explain what you like about them: structure, mood, typography, photography or how information is presented. An example does not need to be copied. It helps clarify the direction and what you want to avoid.

Which materials should you prepare?

Gather the logo, photography, existing copy, service information and contact details early. If something is missing, note what needs to be written, photographed or created. Available content directly affects the project pace and how the design can be built.

A brief also supports SEO

A good brief clarifies the services, audience and questions the website needs to answer. This information can become the basis for page structure, titles, descriptions and internal links to relevant services and articles.

If you want to build a presentation website on a clear foundation, review the presentation website service details before the initial discussion.

What do you do after writing the brief?

Review the document and separate essentials from ideas that can be added later. Then use it as the basis for structure, estimates and priorities. A brief does not replace a project discussion, but it makes that discussion more concrete and efficient.

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